Information on online dispute resolution
according to Art. 14 (1) ODR Ordinance
The EU Commission offers the possibility for online dispute resolution on a platform that it operates (known as the “ODR platform”). The ODR platform can serve as a focal point for out of court settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr.
The EU Commission offers the possibility for online dispute resolution on a platform that it operates (known as the “ODR platform”). The ODR platform can serve as a focal point for out of court settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr.